Privacy Policy

Last updated: 30 July 2026

Brancato Law respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how Brancato Law collects, uses, stores and discloses personal information when you visit or use brancatolaw.com.au and/or criminallawadvice.com.au (the Websites), contact us by telephone or email, submit an enquiry through our contact form, or otherwise engage with our legal services.

Brancato Law handles personal information in accordance with applicable Australian privacy laws, to the extent those laws apply to us.

1. Who we are

In this Privacy Policy, Brancato Law, we, us or our means Brancato Law, the law practice operating the Websites and providing legal services.

If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us using the contact details provided on our Website.

2. What is personal information?

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is recorded in a material form or not.

Depending on how you interact with us, the personal information we collect may include:

your name;
residential or postal address;
email address;
telephone or mobile number;
details about your legal enquiry;
information relating to a criminal charge, allegation or investigation;
information about your interactions with police, courts or other government agencies;
information about other people relevant to your legal matter;
information contained in documents you provide to us;
billing and payment information;
information necessary to provide legal advice and representation; and
other information you voluntarily provide to us.

Some information provided to us in connection with legal matters may constitute sensitive information under applicable privacy laws. We will handle such information in accordance with our legal and professional obligations.

3. How we collect personal information

We may collect personal information in a number of ways, including when you:

submit an enquiry through our Website contact form;
contact us by telephone;
contact us by email;
provide information to us when seeking legal advice;
engage us to provide legal services;
communicate with us in connection with your legal matter;
provide documents or other information to us;
interact with our Website; or
otherwise provide information to us directly or through an authorised representative.

Where reasonable and practicable, we will collect personal information directly from you.

In some circumstances, we may also collect personal information from third parties, such as your authorised representatives, barristers, courts, police, government agencies, expert witnesses, other legal practitioners or other persons involved in your legal matter.

4. Why we collect personal information

We may collect, hold, use and disclose personal information for purposes including:

responding to enquiries and requests for legal assistance;
providing legal advice;
assessing whether we can act for you;
providing legal representation;
managing and administering legal matters;
communicating with you about your legal matter;
preparing legal documents and correspondence;
communicating with courts, police, prosecutors, government agencies, barristers, experts and other relevant parties where necessary;
complying with our legal, regulatory and professional obligations;
verifying your identity where required;
managing billing, payments and accounts;
maintaining appropriate business and professional records;
improving our Website and services;
understanding how visitors use our Website;
maintaining the security and functionality of our Website; and
otherwise carrying out activities reasonably necessary to operate our legal practice.

We may also use personal information for other purposes where permitted or required by law.

5. Contact forms and enquiries

If you submit an enquiry through our Websites contact form, we may collect the information you provide, which may include your name, contact details and information about your legal enquiry.

We use this information to:

respond to your enquiry;
contact you regarding your request for legal assistance;
assess whether we may be able to assist you;
provide information about our legal services where appropriate; and
take other steps necessary to respond to your enquiry.

Please be aware that information submitted through an online contact form may not be secure in the same way as communications made after a formal solicitor-client relationship has been established.

You should avoid submitting highly sensitive or confidential information through the Website contact form unless specifically requested by us.

Submitting an enquiry does not, by itself, establish a solicitor-client relationship between you and Brancato Law.

6. Telephone and email communications

If you contact Brancato Law by telephone or email, we may collect and retain information you provide during that communication.

This information may include your contact details and information about your legal enquiry or circumstances.

We use this information to respond to your enquiry, assess whether we can assist you and, where appropriate, provide legal services.

If you send us information by email, you should be aware that email communications may carry security risks. We take reasonable steps to protect information received by email, but cannot guarantee the security of information transmitted over the internet.

7. Legal professional obligations and confidentiality

As a law practice, Brancato Law is subject to professional and legal obligations concerning the confidentiality and handling of information received in the course of providing legal services.

Where you engage Brancato Law as your legal representative, information relating to your legal matter may be subject to legal professional privilege and professional confidentiality obligations, subject to applicable law and any relevant exceptions.

This Privacy Policy does not limit any rights or protections that may apply under legal professional privilege, confidentiality obligations or other applicable laws.

8. Disclosure of personal information

We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy or where permitted or required by law.

Depending on the circumstances, information may be disclosed to:

courts and tribunals;
police and prosecuting authorities;
government departments and agencies;
barristers and other legal practitioners;
expert witnesses and consultants;
investigators and other professional service providers;
information technology and website service providers;
cloud storage and software providers;
payment processors and financial institutions;
accountants and other professional advisers;
insurers;
our contractors and service providers; and
other persons where you have authorised us to disclose the information or where disclosure is otherwise permitted or required by law.

We will take reasonable steps to ensure that personal information is only disclosed where there is a legitimate reason to do so.

9. Third-party service providers

We may use third-party service providers to support the operation of our Websites and legal practice.

These providers may process or store information on our behalf and may include providers of:

website hosting;
website security;
email services;
cloud storage;
information technology services;
analytics services; and
other business and professional services.

Where appropriate, we take reasonable steps to ensure that third-party service providers handle personal information in accordance with applicable privacy obligations.

Some third-party providers may be located outside Australia or may store or process information outside Australia. Where this occurs, the handling of personal information may be subject to the laws of the relevant overseas jurisdiction.

10. Google Analytics

We use Google Analytics to help us understand how visitors use our Websites and to improve the Websites and our services.

Google Analytics may collect information about your interaction with the Website, including information such as:

your device and browser information;
approximate geographic information;
pages visited;
how you arrived at the Website;
how long you spend on pages; and
other information about your use of the Website.

Google Analytics generally uses cookies or similar technologies to collect this information.

We use analytics information in aggregated or statistical form where practicable to understand Website traffic and usage patterns.

Google may process information collected through Google Analytics in accordance with its own privacy policies and terms.

11. Cookies

The Websites may use cookies and similar technologies.

Cookies are small data files that may be stored on your device when you visit a website. They can help websites operate effectively, remember preferences and provide information about how visitors use a website.

We may use cookies for purposes including:

operating and securing the Website;
understanding Website usage;
analysing Website traffic and performance; and
improving the Website and user experience.

You can generally adjust your browser settings to refuse or restrict cookies. However, doing so may affect the functionality of some websites.

12. Direct marketing

Brancato Law does not currently send marketing communications or promotional email campaigns to individuals.

If this changes in the future, we will comply with applicable laws governing direct marketing and electronic communications.

You may still receive communications from us where they relate directly to a legal enquiry, legal matter, service you have requested, or our ongoing professional relationship with you.

13. Security of personal information

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

The security measures we use may include appropriate technical, administrative and organisational safeguards.

However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us.

If we become aware of an eligible data breach involving personal information, we will respond in accordance with our legal obligations, including the requirements of the Notifiable Data Breaches scheme where applicable.

14. How long we retain personal information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to provide legal services, comply with legal and professional obligations, resolve disputes, maintain appropriate business records and meet applicable record-keeping requirements.

When personal information is no longer required, we may securely destroy, delete or de-identify it, subject to any legal or professional obligations requiring us to retain it.

15. Access to personal information

You may request access to personal information we hold about you, subject to applicable legal exceptions.

If you would like to request access to your personal information, please contact us using the contact details provided on the Websites.

We may need to verify your identity before providing access to personal information.

In some circumstances, we may be unable to provide access to particular information, including where access is restricted or refused under applicable law or where other legal obligations apply.

16. Correction of personal information

We take reasonable steps to ensure that personal information we hold is accurate, complete and up to date.

If you believe that personal information we hold about you is inaccurate, incomplete or out of date, you may contact us and request that the information be corrected.

We will consider your request in accordance with applicable privacy laws.

17. Privacy complaints

If you have a concern or complaint about how Brancato Law has handled your personal information, please contact us.

We will review and respond to your complaint within a reasonable period and in accordance with our legal obligations.

If you are not satisfied with our response, or if you believe your complaint has not been adequately addressed, you may have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Further information about privacy complaints can be obtained from the OAIC.

18. Third-party websites

The Websites may contain links to third-party websites.

We are not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

19. Children’s privacy

Our Website is not specifically directed at children.

We do not knowingly collect personal information from children through the Website for the purpose of providing legal services without appropriate involvement of a parent, guardian or other responsible adult where required or appropriate.

20. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements or privacy obligations.

Any updated Privacy Policy will be published on this page, together with the date it was last updated.

We recommend reviewing this Privacy Policy periodically.

21. Contact us

If you have any questions about this Privacy Policy, wish to request access to or correction of your personal information, or wish to make a privacy complaint, please contact Brancato Law through the contact details available on our Website.

Brancato Law
Websites: brancatolaw.com.au & criminallawadvice.com.au

Last updated: 29 July 2026